Continuing with the pattern it’s established over the past few years, the United States Postal Service (USPS) has released new postage rates that will go into effect on January 21st, 2024.
Here We Go Again: July 2023 Postal Rates Changes
That Time of Year: January 2023 Postal Rates Changes
Key Considerations for Outsourcing Your Policyholder Document Output
Are you considering outsourcing your policyholder document output? It’s a significant decision and one that should be analyzed carefully. With more than 22 years of experience providing document output solutions and products to the Property & Casualty industry, and partnerships with more than 45 P&C insurance carriers, we’re in a unique position to offer guidance on what to consider as you’re evaluating vendors.
That Time of Year: 2022 Postal Rates Changes
The United States Postal Service (USPS) has released its new postage rates, effective July 10, 2022. These changes taking effect in July will result in an increase of approximately 6.5% for First Class mail. We recommend that you analyze the impact of these changes on your policyholder communications now.
The End of the Buckslip: Becoming More Efficient with Policyholder Communication Inserts
Innovation @ MassPrinting
One of the primary focuses for companies in the current Insurtech movement is successfully innovating. Innovation has become both a competitive differentiator and a checkbox as almost a necessity in today’s environment. As evidenced by the global participation at InsureTech Connect and within other regional Insurtech communities, there is no shortage of interest in new technologies for the Insurance Industry.
Help Desk Support: Going Beyond Document Print & Mail
There are a whole host of indirect values that clients receive from working with MassPrinting. These are areas where direct measurements can be difficult, but positive change is often felt. They’re also typically areas where we can add strategic value based on our deep experience working with P&C carriers.
Fixing Your Data: Address Optimization
Recently we helped a client uncover issues with its address data connected to mailed policyholder documents. We realized that there was both missing data, like an address without a name attached, and pieces of data that contained too much text, such as a contact that listed multiple names, making the address too long to fit into envelope windows.
Post Office Announces New Service Standards for First-Class Mail
NAMIC 2021 – A Thank You for Enabling Some Normalcy in the Middle of the Covid-19 Pandemic!
After Hurricane Ida wiped out the IASA conference in New Orleans, I was starting to think that the opportunity to attend a P&C insurance conference might not be in the cards for the remainder of 2021.
But luckily, and with thanks to the wonderful staff of www.namic.org and a grand welcome from the great city of Nashville TN, the 2021 NAMIC Annual Conference did happen and was a great success!
Postal Rate Increase Coming in August
Earlier this year, we notified you that under new authority granted by the Postal Regulatory Commission (PRC), the United States Postal Service was considering issuing a mid-year postal rate increase.
On May 28, the rate increase moved closer to reality when the USPS filed a relatively large rate increase request with the PRC.
Streamline Your Document Output for Easier Business Continuity
As you start thinking about your overall business continuity plan, you may want to start with a few baseline elements of your print and mail program before you get into larger initiatives like backup sites and failover.
There are a few changes you can make now that make business continuity much easier if and when you have to go down that path.
Is it Time to Rethink Your Business Continuity Strategy for Print & Mail?
The past year of COVID-forced business pivots and adjustments has taught us many lessons. But as we see with so many things in life, we all experience recency bias. Once we’ve moved past an emergency or difficult situation, people tend to forget how challenging it really was.
While we’re still sort of ‘in the moment’ with COVID, I encourage business leaders to really analyze what happened during the past year.
Updates on USPS Operations
A big component of our document output service in helping carriers with policyholder communications is the United States Postal Service. With this heavy industry reliance on the USPS, we think it’s important to keep clients updated on developments and changes related to the organization. There are two issues with the USPS that are top of mind for us at the moment, one ongoing and another that’s emerging as a possibility.
Adapting in a Quickly Changing Environment: Quick Turn Document Output
That Time of Year: 2021 Postal Rates Changes
Every year at this time the United States Postal Service releases its new postage rates for the coming year. We highly recommend that you begin analyzing the impact of these changes on your policyholder communications now. Small increases, when extrapolated through the full year and applied to the total number of mailings you send, can end up causing a big variance on your spend year-over-year.
Partnerships Give Carriers Choice
Many companies are now realizing, like we did a few years ago, that partnerships can produce great value for carriers. This approach allows each vendor to contribute what they’re best at, eliminating the dilemma that carriers have faced in the past of settling for one vendor (or a few) doing everything - even if they’re performing functions they’re not best suited to perform.
Expanding the Definition of Document
When you hear the word document, what comes to mind? For many in the insurance industry, it’s physical paper, like a policy mailed to someone. In fact, the processes and systems that are in place at most organizations actually reinforce the thinking that a document is something physical you can hold.
A Partnership Model That Works
Partnership isn’t a word that’s typically used in the insurance industry. Companies providing products and services to property and casualty insurers are usually referred to as vendors, not partners. Some may see using the words vendor or partner as a subtle difference. At MassPrinting, we believe these two words are significantly different. We have committed to a partnership driven business model as one of four primary drivers to differentiation and success.