Do you have times when you need to send unscheduled, very timely communications to policyholders? It can be difficult when your document output system is designed for formulaic, planned print and mail communications.

In these instances, MassPrinting can help you get those communications out quickly.

We recently completed a project that demonstrated our ability to act in a flexible, adaptive manner.

As insurers approached policy renewals, they realized some policyholders struggling with the economic challenges brought on by COVID wouldn’t be able to pay their insurance premiums, leading to cancellations.

Some insurers, empathetic to the difficulties facing many policyholders, offered options for payment flexibility to those they insure. Certain states even mandated this flexibility.

However, communicating this offer to policyholders proved to be difficult for some carriers. Quick-turnaround communications aren’t something that their document output systems are built to execute on.

This is where MassPrinting was able to help.

We worked with a client to create a one page letter they could send to policyholders conveying the payment flexibility options they were able to offer during COVID. We turned the entire initiative around in just a few days, enabling them to reach policyholders with the information in a timely manner.

With the world we currently live in, subject to ever-changing regulations and adaptations, sometimes quick communications to policyholders is necessary, and at times, even mandated. That can be difficult to do, especially if your document output system adheres to strict SLAs that aren’t easily worked around.

We’re here to help with those situations. Through our partnerships, we can quickly come in and help you complete projects that require quick turnaround.