Are you considering outsourcing your policyholder document output? It’s a significant decision and one that should be analyzed carefully. With more than 22 years of experience providing document output solutions and products to the Property & Casualty industry, and partnerships with more than 45 P&C insurance carriers, we’re in a unique position to offer guidance on what to consider as you’re evaluating vendors.
The End of the Buckslip: Becoming More Efficient with Policyholder Communication Inserts
Fixing Your Data: Address Optimization
Recently we helped a client uncover issues with its address data connected to mailed policyholder documents. We realized that there was both missing data, like an address without a name attached, and pieces of data that contained too much text, such as a contact that listed multiple names, making the address too long to fit into envelope windows.
Adapting in a Quickly Changing Environment: Quick Turn Document Output
Customer Experience Means More Than Having a Digital Experience
Planning for 2019 – Implement a practical and simple “Policyholder ePresentment” solution with MassPrinting
It is time to start thinking about your 2019 operating plan and the associated key initiatives. It is time for you and your team to start brainstorming and prioritizing the strategic initiatives that will scoop up the valuable resources (money, employee time, products/services, partners, etc) and hopefully provide the best ROI to the business and make you a better company ($$ saved; PH retention; process efficiencies; developing a competitive advantage).
Improvement Should Be the Goal of Insurance Technology Solutions, Not Disruption
In a recent Coverager daily email, Clearcover CEO Kyle Nakatsuji was interviewed and asked his opinion on the most overused word in insurtech. His response was, “Disruption. The very term is competitor-focused, not customer-focused.”
He’s exactly right. We’ve actually been saying that for years. When we talk with insurance carriers, we never use the word disruption. That’s exactly what a carrier doesn’t want to hear. They don’t want anything to disrupt the policies their clients have in place.
Why Back-Office Data and Analytics Should be a Priority for Insurance Carriers
I recently saw an article on Digital Insurance that said insurance companies are struggling to manage analytics teams. The author said that over the past few years, many insurance companies have created centralized big data, data measurement, and data governance strategies and capabilities.