Are you considering outsourcing your policyholder document output? It’s a significant decision and one that should be analyzed carefully. With more than 22 years of experience providing document output solutions and products to the Property & Casualty industry, and partnerships with more than 45 P&C insurance carriers, we’re in a unique position to offer guidance on what to consider as you’re evaluating vendors.
Innovation @ MassPrinting
One of the primary focuses for companies in the current Insurtech movement is successfully innovating. Innovation has become both a competitive differentiator and a checkbox as almost a necessity in today’s environment. As evidenced by the global participation at InsureTech Connect and within other regional Insurtech communities, there is no shortage of interest in new technologies for the Insurance Industry.
Help Desk Support: Going Beyond Document Print & Mail
There are a whole host of indirect values that clients receive from working with MassPrinting. These are areas where direct measurements can be difficult, but positive change is often felt. They’re also typically areas where we can add strategic value based on our deep experience working with P&C carriers.
Postal Rate Increase Coming in August
Earlier this year, we notified you that under new authority granted by the Postal Regulatory Commission (PRC), the United States Postal Service was considering issuing a mid-year postal rate increase.
On May 28, the rate increase moved closer to reality when the USPS filed a relatively large rate increase request with the PRC.
Streamline Your Document Output for Easier Business Continuity
As you start thinking about your overall business continuity plan, you may want to start with a few baseline elements of your print and mail program before you get into larger initiatives like backup sites and failover.
There are a few changes you can make now that make business continuity much easier if and when you have to go down that path.
Expanding the Definition of Document
When you hear the word document, what comes to mind? For many in the insurance industry, it’s physical paper, like a policy mailed to someone. In fact, the processes and systems that are in place at most organizations actually reinforce the thinking that a document is something physical you can hold.
A Partnership Model That Works
Partnership isn’t a word that’s typically used in the insurance industry. Companies providing products and services to property and casualty insurers are usually referred to as vendors, not partners. Some may see using the words vendor or partner as a subtle difference. At MassPrinting, we believe these two words are significantly different. We have committed to a partnership driven business model as one of four primary drivers to differentiation and success.
2017 IASA Conference: Is $1,000 worth 15 minutes of your time?
Using APIs to Simplify Document Outsourcing Solutions
Two insurance carriers, Leatherstocking Cooperative Insurance Company in Cooperstown NY, and Panhandle Farmers Mutual Insurance in Moundsville WV, made the decision in 2016 to outsource all their print operations to MassPrinting. Though they approached us separately, both use the BriteCore policy admin system (PAS) managed by IWS in Springfield, MO. Prior to working with us, both carriers managed their print operations internally, so we needed to identify an outsourcing application for Leatherstocking and Panhandle that could work with the BriteCore policy system.