Policy Document Output

Key Considerations for Outsourcing Your Policyholder Document Output

Are you considering outsourcing your policyholder document output? It’s a significant decision and one that should be analyzed carefully. With more than 22 years of experience providing document output solutions and products to the Property & Casualty industry, and partnerships with more than 45 P&C insurance carriers, we’re in a unique position to offer guidance on what to consider as you’re evaluating vendors.

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The End of the Buckslip: Becoming More Efficient with Policyholder Communication Inserts

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How often do you include buckslips in your policyholder communications? Probably pretty often if you’re like most insurers. We’ve been looking into this and have figured out there’s a better way to include marketing messages in policyholder communications than relying on buckslips.

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Help Desk Support: Going Beyond Document Print & Mail

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There are a whole host of indirect values that clients receive from working with MassPrinting. These are areas where direct measurements can be difficult, but positive change is often felt. They’re also typically areas where we can add strategic value based on our deep experience working with P&C carriers.

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Streamline Your Document Output for Easier Business Continuity

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As you start thinking about your overall business continuity plan, you may want to start with a few baseline elements of your print and mail program before you get into larger initiatives like backup sites and failover.

There are a few changes you can make now that make business continuity much easier if and when you have to go down that path.

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Updates on USPS Operations

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A big component of our document output service in helping carriers with policyholder communications is the United States Postal Service. With this heavy industry reliance on the USPS, we think it’s important to keep clients updated on developments and changes related to the organization. There are two issues with the USPS that are top of mind for us at the moment, one ongoing and another that’s emerging as a possibility.

Adapting in a Quickly Changing Environment: Quick Turn Document Output

Do you have times when you need to send unscheduled, very timely communications to policyholders? It can be difficult when your document output system is designed for formulaic, planned print and mail communications.

In these instances, MassPrinting can help you get those communications out quickly.

Expanding the Definition of Document

When you hear the word document, what comes to mind? For many in the insurance industry, it’s physical paper, like a policy mailed to someone. In fact, the processes and systems that are in place at most organizations actually reinforce the thinking that a document is something physical you can hold.

Policy Document Output Should be a Top 3 Strategic Initiative

P&C insurance executives are facing a deluge of strategic initiatives today. Premium growth, achieving retention goals, new products, efficient claims management, IT infrastructure investments. The list is endless. Faster, better, more efficiently are the key words driving unprecedented changes in how insurance companies improve performance and drive results.

Most likely, print and mail operations with an integrated solution for opt-in paperless policyholder access did not make the executive strategic initiative list. Our question is WHY?